ISO 20121:2024 Leadership Resource Library

These resources are here for every ISO 20121:2024 course participant to explore, learn from, and put into practice.

Our goal is to keep this library evolving—shaped by your insights and needs. Each Leadership meeting is an opportunity for you to champion new resources that could inspire and support future learners on their journey.


What is ISO 20121?

 What could be the future of the event sector?

  • Get Started!

    We know actually getting started can be a daunting task so we have put together this 30 minute a week action plan for you.

    Click HERE to see the full plan.

  • Key Changes to ISO 20121:2024 - The organisation and its context

    During the revision of the standard in 2023 - key areas of the standard were revised and it now includes new requirements in areas such as climates change, legacy and child & human rights and safe guarding.

    This interview with CEO Fiona Pelham, chair of the ISO 20121-2024 committee - talks about The Organisation and it’s Context (4.1). In this interview 3 questions were asked:

    1. What are the key changes?

    2. What dos this mean for the future?

    3. How can this be practically implemented?

    Click HERE to see the interview

  • Key Changes to ISO 20121:2024 - Issue identification 6.1.2

    During the revision of the standard in 2023 - key areas of the standard were revised and it now includes new requirements in areas such as climates change, legacy and child & human rights and safe guarding.

    This interview with CEO Fiona Pelham, chair of the ISO 20121-2024 committee - talks about Issue Identification (6.1.2)

    In this interview 3 questions were asked:

    1. What are the key changes?

    2. What dos this mean for the future?

    3. How can this be practically implemented?

    Click HERE to see the interview

  • Best Practice

    If you want to feel inspired by global, best practice examples, you can view and also contribute with our online library.

    Click HERE

  • Understanding ISO 20121:2024

    To understand more about the ISO standard and how it was developed, Click HERE

  • Purchase the standard

    To purchase the ISO 20121 : 2024 standard from BSI UK

    Click HERE

ISO 20121:2024 – Key Updates and Learning Resources

In 2023, the ISO 20121 standard underwent a review process which introduced a number of important updates. These changes place a stronger emphasis on:

  • Climate change

  • Human and child rights and safeguarding

  • Legacy

All Positive Impact workshop materials now reflect these updates. To further support your learning, we have created a series of video interviews with Fiona Pelham, CEO of Positive Impact and Chair of the ISO 20121:2024 committee.

Focus Areas

The videos explore three key clauses of the ISO 20121:2024 standard:

  • 4.1 Understanding the Organisation and Its Context

  • 6.3 Objectives and Planning How to Achieve Them

  • 8.3 Supply Chain Management

In each interview, Fiona Pelham answers three guiding questions:

  • What are the key changes?

  • What does this mean for the future?

  • How can this be practically implemented?

Over the coming months, we will release a video dedicated to each of the above areas.